Since April 2008 direct access to the absolute leader of the information services market — “United Information Services” has been opened for the Company clients. Move on the new information services provider is carrying out within the bounds of the “New quality standards” program that has been launched by Gars Telecom in 2007.
Now Gars Telecom subscribers have an opportunity to use maximum high quality information services worthy the “Exceptional clients for different company” status.
Profile market analysis had been carried out by the Analytical Department before we chose “United Information Services”. After the deep interviews with Gars Telecom clients we drew out the key characteristic that determine matching the services level and high requirements of Gars Telecom clients. Among criterions is the entire services range, request answering time, service rendering time and others. Moreover, among criterions that have been taken into consideration is the intonation of the service center specialist and his voice tune.
“United Information Services” presents service for the Gars Telecom subscribers in Moscow and Saint-Petersburg, and, furthermore, in the other regions where the Company will render services.