The new stage of the “New quality standards” program: since April 2008 direct access to the absolute leader of the information services market — “United Information Services” has been opened for the Company clients.
Move on the new information services provider is carrying out within the bounds of the “New quality standards” program that has been launched by Gars Telecom in 2007. Program realization aimed to create new opportunities and advantages from the cooperation with Gars Telecom, effectiveness rising of the clients’ business owing to the improvement of the telecom-services improvement.
“Telecom-boutique status on the corporate markets of the both capitals obliges us to perfect clients’ service quality, — shares Pavel Gorenkov, Gars Telecom CEO. — Service Department was restructured in the past year, Service Director position was opened, approach to the clients’ service and quality of the Company services was entirely changed”.
“Profile market analysis had been carried out by the Analytical Department before we chose ‘United Information Services’, — tells Anna Pimenova, Service Director. — After the deep interviews with Gars Telecom clients we drew out the key characteristic that determine matching the services level and high requirements of Gars Telecom clients. Among criterions is the entire services range, request answering time, service rendering time and others. Moreover, among criterions that have been taken into consideration is the intonation of the service center specialist and his voice tune”.
By Konstantin Lavrukhin opinion who is “United Information Services” CEO, “now Gars Telecom subscribers have an opportunity to use maximum high quality information services worthy the ‘Exceptional clients for different company’ status”.
“United Information Services” presents service for the Gars Telecom subscribers in Moscow and Saint-Petersburg, and, furthermore, in the other regions where the Company will render services.
Gars Telecom profile: telecommunication management, integration projects realization and telecommunication services rendering. Company is oriented to cooperate with big-sized corporate clients and telecom-carriers. Along with tradition telecom-services company renders services in telecom-consulting, outsourcing of the communication services and telecom-infrastructure, and also telecom-budget management.
Company exclusively realizes in Russia specialized telecom-solutions for commercial real estate market that fit international BLEC standard (Building Local Exchange Carrier), and develop telecom-consulting practice in Russian development market. In February, 2007 the total amount of the serviced area overpassed 1 500 000 squire meters.
Since 2003 Gars Telecom has become the only Russian Virtual Mobile Network Operator for corporate sector. The host provider is Megafon.
Among key corporate customers are TNK-BP, RussNeft, Alliance Oil Company, Ehrmann, JVC, GoodYear, Ideal Standard, Kalinka-Stockmann, MosFilm, TeliaSonera, Interros, IG “Eurasia”, FIAT, Schneider Electric, Eksmo and over 78 business centers.