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What if I don't agree with the invoice?

Gars Telecom billing is done automatically so the calculation errors are usually excluded.

  • Check the terms of the contract 
Gars Telecom is not among the operators who change the terms of service unilaterally without notifying their customers. Therefore, in any case, it makes sense to contact again your personal manager in Gars Telecom and analyze the bill again. 
  • Check whether you used “expensive” services during this period.
Some forms of communication – roaming on business trips, the unblocked resource with the video viewing and others – may cause a significant increase in the used traffic and, as a result, increase the amount of monthly bills. Call customer service of Gars Telecom, and our experts will analyze how efficiently your network resource is used, and recommend ways to optimize expenses for communication services. 
  • Check whether you network or PBX was compromised.
Unfortunately, not all of those around us are honest-to-goodness in their intentions. If the amount of the bill is markedly different from the monthly average, and there's no objective reasons for this, it makes sense to check the network on the purpose of hacking. 

In spite the protection system of the operators, often the carefree attitude of the companie's IT department about the security of network resources contribute to the intruders' breaking of telephone exchanges and office networks via the Internet. Our experience shows that the amount of loss from hacked PBX may reach $ 10,000 per day. 

We recommend the following ways to protect the telephone and Internet network: 

  • cut off the possibility of making unauthorized calls through the remote access to you PBX 
  • install and configure network firewall 
  • seek further advice in the customer service and helpdesk of Gars Telecom 

  • If you have “off-scale” internet traffic 
Check your hardware for viruses. In some cases, this is the reason for the sharp increase in traffic. 


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Number 8-800
It's time to connect!
We give
Number 8-800
Cloud service for corporate communication
Record conversations with a shelf life of 1 week
Voice greeting for your number
Additional benefits
Pay only for real minutes of conversation - no monthly fee
Integrate with your CRM (Bitrix24, AmoCRM, BPM online)
Manage the number to protect against spam calls from the Personal Cabinet or with the help of a technician
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Telephony
Telephony
Enterprise & Corporate Mobile Services
Gars Telecom offers corporate clients a unique solution on installing mobile network. The solution comprises cutting-edge infrastructural benefits of MegaFon and Gars Telecom’s best practices of individual client service.
Telephony
"Mobile office"

Complete office communication in which the function of the fixed-line phones is performed by the mobile phones.


Telephony
"Smart office"

Package of handy and useful telecommunication services that increase the competitiveness of your business.


Telephony
Mobile and Fixed Network Convergence

Free communications within the enterprise and shortcut dialing. 


Telephony
Free Calls on Short Dialing (Mobile)

Single for the subscribers of MegaFon, Beeline, MTS and Viber. 


Telephony
Equipment supply, rental and maintenance

Of the world's leading manufacturers.


Telephony
IP-Corporation

Premium IP-telephony for the companies with large voice traffic volume.


Telephony
Multi-Channel and Virtual Landline Numbers

Including vanity and easy-to-remember numbers.

Telephony
Interregional and International Telephony

High-quality local and distant calls for any size of business.


Telephony
"8-800" Numbers
Free telephone line for your customers - an indispensable solution for the retail business.
Telephony
Virtual PBX (IP-telephony)

Virtua — office Internet telephony on the base of IP-PBX with a rich variety of features and no costs for maintenance of the equipment.


Telephony
Voice Menus (IVR) and Greetings

«Golosary» — voice greetings and telephone menus (IVR), recorded by the professional announcers. 

Mobile connection
Internet
Internet
Wi-Fi authorization via SMS
SMS2WiFi provides user authorization for public wireless networks.
Internet
Wireless internet for offices

We know how to implement a solution of any parameters in the interests of a client.


Internet
High-quality wired internet in the office

Our capabilities allow to provide any speed with consistently high quality.


Internet
IP Address Provisioning

A selection of dedicated IP addresses.


Cloud Solutions
Cloud Solutions
Software as a Service

Software As A Service = legal software with a usage charge.


Cloud Solutions
Backup as a Service: BaaS

BaaS: secure backup and storage of corporate data based on the cloud platform.

Cloud Solutions
Infrastructure as a Service: IaaS

Infrastructure As A Service = computing powers for rent and postpaid.


Networks, circuits, lines
Networks, circuits, lines
IP VPN

We'll combine remote offices and customers' points of presence into a single secure network.


Networks, circuits, lines
Colocation: Remote Access to the Database

Premium level colocation service on the base of one of 20+ Data processing centers. 

Networks, circuits, lines
Leased channels

Leased digital channels of the carrier capacity up to 10 Gbit/sec and more.


Consulting and Audit
Consulting and Audit
Anti-DDoS (Distributed Denial Of Service)
DDOS attacks security system of all network or single IP adress.25 000 rub.
Consulting and Audit
Сaptive operators’ business management

We rescue, create, develop the pocket telecom assets.


Consulting and Audit
Telecom budget management

"Top class" in improving the outturn from the capabilities of the enterprise's telecommunications.


Consulting and Audit
Telecom consulting

We'll set a diagnosis and find the most appropriate strategy for the development of your telecom.


Consulting and Audit
Telecom outsourcing

Relegate the management of your telecom to the outsourcing and focus on the business.